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All customs processes in one app

Are customs too complicated? Not with us. Save yourself from scrolling through pages of Excel lists and the hassle of research with our customers app, com.simple.

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Contact us

Office Germany

Customsized GmbH
Am Messeplatz 13
65479 Raunheim

Contact: Adrian Baumann
Telephone: +49 6142-497980
Email: info@customsized.net

Office Swiss

Customsized AG
In der Euelwies 22
CH-8408 Winterthur

Contact: Giovanni Iorio-Esposito
Telephone: +41 52 551 23 40
Email: zrh@customsized.net

Customs clearance is (even) easier now.

Our digital customs service is now also available in app form. It is the same optimised process, but even faster and more intuitive. With com.simple, you benefit from a high level of automation and a focus on service at the same time.

Our self-developed app allows you to log new orders and clear them in a matter of seconds, while always having a clear overview.

Our services

CLEAR OVERVIEW.

With our dashboard, keep a clear overview of the status of your shipments and immediately see where you need to take action. Its intuitive usability saves you endless hours of familiarisation and training so you can focus on what really matters.

OPTIMISED PROCESSES.

Benefit from a high level of automation for logging new shipments thanks to AI-assisted processes. Meanwhile, if you ever need support, reach out to your personal contact partner.

INDIVIDUAL SETTINGS.

Create your own templates for recurring processes and save valuable time logging your orders.
Individual settings for notifications ensure that you are always notified when you have relevant updates.


Clear and efficient.

No more e-mail ping pong or lengthy back and forths:
We believe in clear and streamlined processes in which everyone knows what has to be done next.

  • 100% clarity and transparency for everyone involved
  • Configure forwarding of customs events and documents
  • Simple order transfer to team members
  • Integrated chat function
  • Short response times
  • Monitor function for monitoring

100% expert knowledge on customs and IT

With over 15 years of experience in processing and optimizing customs matters, we demonstrate our expertise on a daily basis.

10,750
Export declarations, DE*
26,400
Import declarations, DE*
11,500
NCTS declarations, DE*
7,500
Export and NCTS declarations, CH*
85,000
Import declarations, CH*
* im Referenzzeitraum 2023

100% flexible.

We follow your already established processes for data entry. The three options below are available to choose from:

1. Manual entry

Benefit from our assistant function, a variety of templates, a pre-defined stock list and integrated tariff schedule.

2. Quick entry

We make it easy for you: Important information and instructions are available to you straight away, file documents via drag & drop. All in less than a minute. No e-mail ping pong necessary.

3. API integration

We can also do it fully automatically: Simply send your shipment data and documents to us via API interface. We can restore all customs events and documents to your ERP in real time at your request.


Here’s what customers say about us.

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Com.simple allows us to digitise customs processes for our line service between Switzerland and Germany, efficiently and without paper. Our processes are not only more environmentally friendly, they're more efficient as well. With individual dashboards for stations and hubs, com.simple provides a tailored solution for us as a premium CEP (courier-express-parcel) service provider.
Alexander Schmalenberg
Head of Business Development / Sales, GO! Express & Logistics Deutschland GmbH
Thanks to CustomSized’s digital platform com.simple, we were able to optimise our customs processes so well that we saved over 24 hours of work.
Ümit Karaköcek
Consultant Lindy-Elektronik GmbH
The customs app com.simple has revolutionised our eCommerce business. With the scalable customs solution, we are able to process shipments efficiently and effortlessly. Export from Germany, transit and import into Switzerland with just one order – com.simple allows us to keep all our processes in one place. This saves us not only time, but resources as well.
Holger Hansen
Deputy Branch Manager, Sertronics GmbH
The customs app com.simple allows us to outsource time-sensitive customs processes efficiently. The high level of automation, supported by OCR technology and file converters, improves customs process workflows enormously. Our personal contact partner at CustomSized is also available to us at all times, making for a frictionless customs process.
Zaira Hacker
Head of Solutions Implementations, Carousel
With com.simple, we log our customs clearance orders efficiently and modernly. The quick entry module, the templates that can be adapted individually and the stock list make it all possible. The dashboard shows the real-time status of all shipments at a glance – without time-consuming communication by e-mail.
Sebastian Weis
Operations Manager, Kayla Logistics

Do you have any questions?

Are you interested in more information, or do you want free trial access? Give us a call or fill out our contact form.

Adrian Baumann
Head of Business Development

Ph.: +49 6142-497980
E-Mail: customs.simple@customsized.net